Deliver the best channel and experience to clients through operating a PDCA cycle at one stop Digital Integration Services
With the largest service framework in Japan, transcosmos offers a total solution for clients to solve business challenges they face.
Leveraging our know-how acquired through serving over 600 clients annually, transcosmos delivers effective and competitive digital marketing services.
Website Development Services
Support developing website and systems to maximize performance
- Plan, design and create page flow and content optimum for clients’ business requirements, leveraging our diverse know-how and the extensive proven record of developing websites for over 600 companies every year
- Develop websites that are compatible with variety of devices with different screen sizes while balancing usability and operational efficiency
Website Operations and Improvement Services
Deliver highly cost-effective operations and visualize challenges
- Build the best operational scheme for each client by combining onsite, nearshore, offshore and outsourcing to streamline operations whilst reducing costs
- Operations consulting
- Center operations
- Conduct research and analysis in order to improve user experience. Our experts in building and operating websites carry out analysis from client's perspective.
- Research and analyze client’s current operations
- Develop customer journey map
- Heuristic analysis
- Competitor research and analysis
- Log analysis
Marketing Solutions Implementation Services
Solve clients’ business challenges, regardless of industry or scale
- Select and propose the best solution for each client’s specific challenges from a variety of service offerings that include MX, CXM, and CRM. Our experienced staff help clients implement solutions.
- Implement marketing solutions
Provide design and support services to implement “Salesforce Marketing Cloud,” “KARTE” and “Adobe Marketing Cloud” that enable marketing automation and cross-channel campaign management.
- Implement marketing solutions
System Development and Infrastructure Maintenance Services
Propose, implement, build and operate the best CRM that fits to each client’s business scale, needs and operations processes.
- System platform services
- Implement & migrate CMS platform
- Security vulnerability diagnosis
- Business process readiness assessment for Salesforce
- Internet Advertisement (Internet Promotion)
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- Website Development (Digital Integration)
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- Social Media
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- Integrated Marketing DEC Services
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- Channel-integrated Communication
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- Marketing Tools Support
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- Offshore