• transcosmos drives a shift to a home-based tech support services model Maintains the same level of service productivity and quality as centers
  • transcosmos starts offering all-in-one CX platform Genesys Cloud CX
  • The first English voice AI services in Japan / transcosmos helps KYOCERA drive customer service DX with voice AI and live agent hybrid model
  • transcosmos China achieves over 30.3 billion yen GMV in e-commerce services during China’s Double Eleven Shopping Festival!
  • transcosmos redesigned PIP product FAQ page, enhanced CX
  • Four-party consortium conducts a demonstration experiment of emergency medical care using 5G at St. Marianna University School of Medicine Hospital
  • transcosmos assists meeth in winning the top beauty award in Taiwan
  • transcosmos launched online customer services on Nissan dealership websites to increase customer visit conversion.
  • transcosmos and transcosmos online communications assist Myoko city, Niigata prefecture in sending municipal information and receiving reports on road problems via LINE
  • Performs 5A Loyalty Diagnosis and will propose comprehensive CX services based on the result
  • transcosmos builds e-commerce website for “ONWARD DD.” a D2C apparel brand
  • transcosmos releases Global E-Commerce Service that helps South Korean companies open and operate shops on Rakuten Ichiba
  • transcosmos drives a shift to a home-based tech support services model Maintains the same level of service productivity and quality as centers
  • transcosmos starts offering all-in-one CX platform Genesys Cloud CX
  • The first English voice AI services in Japan / transcosmos helps KYOCERA drive customer service DX with voice AI and live agent hybrid model
  • transcosmos China achieves over 30.3 billion yen GMV in e-commerce services during China’s Double Eleven Shopping Festival!
  • transcosmos redesigned PIP product FAQ page, enhanced CX
  • Four-party consortium conducts a demonstration experiment of emergency medical care using 5G at St. Marianna University School of Medicine Hospital
  • transcosmos assists meeth in winning the top beauty award in Taiwan
  • transcosmos launched online customer services on Nissan dealership websites to increase customer visit conversion.
  • transcosmos and transcosmos online communications assist Myoko city, Niigata prefecture in sending municipal information and receiving reports on road problems via LINE
  • Performs 5A Loyalty Diagnosis and will propose comprehensive CX services based on the result
  • transcosmos builds e-commerce website for “ONWARD DD.” a D2C apparel brand
  • transcosmos releases Global E-Commerce Service that helps South Korean companies open and operate shops on Rakuten Ichiba
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