Social Media Services | transcosmos

Create total solutions to leverage social media

• Support clients in opening various media accounts, designing communication strategy and developing documents and guidelines to help clients meet their objectives in social media.
  Propose, execute and evaluate the performance of social media marketing plans that are aimed at expanding client’s fan base, all in one go

Deliver highly cost-effective operations and visualize challenges

• Build the best operational scheme for each client by combining onsite, nearshore, offshore and outsourcing to streamline operations whilst reducing costs
  • Operations consulting
  • Center operations
• Conduct research and analysis in order to improve user experience. Our experts in building and operating websites carry out analysis from client’s perspective.
  • Research and analyze client’s current operations
  • Develop customer journey map
  • Heuristic analysis
  • Competitor research and analysis
  • Log analysis

Solve clients’ business challenges, regardless of industry or scale

• Select and propose the best solution for each client’s specific challenges from a variety of service offerings that include MX, CXM, and CRM. Our experienced staff help clients implement solutions.
  • Implement marketing solutions
    Provide design and support services to implement “Salesforce Marketing Cloud,” “KARTE” and “Adobe Marketing Cloud” that enable marketing automation and cross-channel campaign management.

Propose, implement, build and operate the best CRM that fits to each client’s business scale, needs and operations processes.

• System platform services
  • Implement & migrate CMS platform
  • Security vulnerability diagnosis
  • Business process readiness assessment for Salesforce