Corporate Information

The measure of our clients’ satisfaction is the measure of value in our existence. We truly aspire to offer client oriented outsourcing services.

transcosmos launched operations in 1966. Since then we have combined superior “human resources” with up-to-date “technological” capabilities to enhance the competitive strength of our clients by providing them with superior and valuable services.

transcosmos currently offers Cost Reduction Services (Contact Center, HR/Financial/Sales Back Office, Order Management/SCM, System Development/Management etc.) and Sales Expansion Services (Big Data Analysis, Internet Advertising, Website Construction/Management, Smartphone/SNS Utilization, Telemarketing etc.).

transcosmos continues to pursue operational excellence by providing these services through our 159 locations in 28 countries with a focus in Asia.

Furthermore, following the expansion of E-Commerce market on the global scale, transcosmos provides a comprehensive, one-stop global E-Commerce service to deliver our clients’ excellent products and services to consumers in 45 countries.

transcosmos aims to be the “Global BPO Partner” of our clients to provide them with high quality BPO services on a global scale.

We ask for your continued support in the future.

Company Name
Level 20, No. 211, Menara Shell, Jalan Tun Sambanthan, 50470 Kuala Lumpur
+60 3 2733 6790
+60 3 2733 6799
Date of incorporation
Managing Director: Toshio Tozaki
ISO/IEC 27001:2013
Standard ISO/IEC 27001:2013
Certificate Number IS 713284
Certified Office
  • Transcosmos (Malaysia) Sdn Bhd, KL Sentral, Kuala Lumpur
  • Transcosmos (Malaysia) Sdn Bhd, Sunway Velocity, Kuala Lumpur
  • Transcosmos (Malaysia) Sdn Bhd, Jalan Raja Chulan, Kuala Lumpur
Registered Activities Provision of information security management system for the data and information on the entire operations of the following activities:
  • Contact Center Services
  • Digital Marketing Services
  • Global E-Commerce Services
  • Admin services (Sales, IT, HR and Finance)
Registration Date January 12th, 2020
Last Revision Date January 10th, 2023

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