Awards & Recognition
2020
transcosmos China receives the “Customer Experience Solutions Award” from CTI Forum
Shanghai transcosmos Marketing Services Co., Ltd., a wholly-owned subsidiary of transcosmos inc., is delighted to announce that the company was highly recognized for the successes it has achieved with its customer experience solutions, and received the “Customer Experience Solutions Award” at the “CTI FORUM 2020 Editors’ Choice Award” hosted by CTI Forum on December 18, 2020.
transcosmos employees with “LINE Ads Basic” and “LINE Ads Advanced” under the “LINE Green Badge” program now exceeds a total of 280
transcosmos inc. is proud to announce that under the “LINE Green Badge” certification program operated by LINE Corporation, the number of employees with “LINE Ads Basic” and “LINE Ads Advanced” certification have exceeded 220 and 60, respectively.
transcosmos wins four awards in TMALL “Q2 2020 Consumer Operations” rankings
Shanghai transcosmos Marketing Services Co., Ltd., a wholly-owned subsidiary of transcosmos inc., is proud to announce that the company received “Uni-Marketing Service Partner,” “Strategic Service Partner by Industry,” “Omni-channel Marketing Service Partner,” and “Consumer Operations Service Partner (high ability),” a total of four awards in “The Second Quarter 2020 Consumer Operations – Industry Service Partners” rankings announced by TMALL.
transcosmos China wins 5-star rating from “Kaola Global,” Alibaba Group’s cross-border e-commerce platform
Shanghai transcosmos Marketing Services Co., Ltd., a wholly-owned subsidiary of transcosmos inc., is delighted to announce that in October 2020, the company received five stars, the highest rating award, as a service partner for the fourth quarter of 2020 from “Kaola Global”, a members-only e-commerce platform under Alibaba Group.
transcosmos receives “China Best Customer Experience Award,” at the “Golden Voice Award,” a prestigious award in the Chinese contact center industry
Shanghai transcosmos Marketing Services Co., Ltd., a wholly-owned subsidiary of transcosmos inc., is delighted to announce that the company received “China Best Customer Experience Award” at the “Golden Voice Award: China Best Customer Contact Center & Customer Experience Award Ceremony, 2020” held on November 19, 2020.
transcosmos China wins 2020 <Golden Headset> China’s Best Customer Center “Excellent Intelligent Application Award”
transcosmos inc. is proud to announce that its wholly-owned subsidiary Shanghai transcosmos Marketing Services Co., Ltd. was awarded the 2020 “Golden Headset China’s Best Customer Center Excellent Intelligent Application Award” at the “CCMW 2020 Annual Conference & the 16th <Golden Headset> The Best Customer Center Award Ceremony” held in Beijing, China, on October 20, 2020.
transcosmos named one of Top 3 APAC Providers in “The Everest Group BPS Top 50™”
transcosmos inc. is honored to announce that the company was recognized as one of Top 3 APAC Providers in “The Everest Group BPS Top 50™,” the ranking of the world’s largest third-party providers of Business Process Services (BPS), announced on July, 2020, by the Everest Group.
transcosmos named the No.14 BPO player in the world in Gartner Market Share: IT Services, Worldwide 2019
transcosmos inc. ranked No.14 in the world in the 2019 BPO player in “Market Share: IT Services, Worldwide 2019”, Dean Blackmore et al., 13 April 2020 issued by Gartner, Inc., the world’s leading IT research and advisory company headquartered in the U.S..
transcosmos BPO China wins the “Suzhou Best Employers for University Students” Award at the seventh Greater Suzhou Best Employer Awards by HRD
transcosmos inc. is proud to announce that transcosmos business service outsourcing Suzhou Co., Ltd. , its wholly owned subsidiary, received the “Suzhou Best Employers for University Students Award” at the seventh Greater Suzhou Best Employer Awards hosted by Suzhou Industrial Park Human Resources Development Co., Ltd.
transcosmos receives double recognition at the Experience Acquia Awards; “The largest number opportunities in the first half year Award” & “The largest number of certified people Award”
transcosmos inc. is proud to announce that the company has received double recognition, namely, “The largest number opportunities in the first half of the year Award,” and “The largest number of certified people Award,” at the Experience Acquia Awards session in the.
transcosmos receives a five-star rating for the fifth consecutive year from TMALL,China’s largest online marketplace
transcosmos inc. is delighted to announce that Shanghai transcosmos Marketing Services Co., Ltd. , its wholly-owned subsidiary, was once again awarded a five-star rating as TMALL service partner for the first half of 2020 by TMALL, the largest online marketplace in China, on August 11, 2020.
transcosmos China named “2020 Top 10 Recommended Customer Center Professional Outsourcing Brands in China”
transcosmos inc. is proud to announce that Shanghai transcosmos Marketing Services Co., Ltd. , its wholly-owned subsidiary, was named a “2020 Top 10 Recommended Customer Center Professional Outsourcing Brands in China,” under the “Customer Care & Management World (CCMWorld) 2020 Editor’s Choice; Customer Center Professional Outsourcing & BPO Recommended Brand Ranking” announced on June 8, 2020, by CCMWorld Group.
transcosmos China named “TMALL Apparel Q1 2020 Consumer Operations Best Service Partner”
transcosmos inc. is proud to announce that Shanghai transcosmos Marketing Services Co., Ltd. , its wholly-owned subsidiary, was awarded “TMALL Apparel Q1 2020 Consumer Operations Best Service Partner” in the GROW Project for TMALL Apparel Category in April, 2020, The project is initiated by TMALL, the largest online marketplace in China in February, 2020.. transcosmos China was awarded for its success in helping the captain (the top brands) in the apparel category on TMALL achieve growth by leveraging TMALL Big Data ad GROW (*1) 2.0.
transcosmos China receives “2020 Top Human Resources Management Awards” from 51job, Inc., a leading provider of integrated human resources services in China
transcosmos inc. is proud to announce that Shanghai transcosmos Marketing Services Co., Ltd. its wholly-owned subsidiary, received the “2020 Top Human Resources Management (HRM) Awards” from 51job, Inc. (NASDAQ: JOBS; group job search website: www.51job.com), the most influential employment service provider in China, in May, 2020.
transcosmos China receives FY2019 “Golden Key Award” by West Nanjing Road Sub-district Office, Jing’an District, Shanghai
transcosmos inc. is proud to announce that Shanghai transcosmos Marketing Services Co., Ltd. , its wholly-owned subsidiary, received the “Golden Key Award” for its continuous commitment to social welfare programs in their local community at the “FY2019 Golden Key Award” ceremony held on April 30, 2020, hosted by West Nanjing Road Sub-district OfficeJing’an District, Shanghai, a community to which transcosmos China belongs.
transcosmos tops in number of successful examinees of Acquia Certification Program in Japan
transcosmos inc. is delighted to announce that the company has become the No.1 in Japan in terms of number of certified employees of the Acquia Certification Program run by Acquia, Inc.
transcosmos China recognized as one of the Top 10 “2019 Shanghai Most Aspiring Employers”
transcosmos inc. is delighted to announce that Shanghai transcosmos Marketing Services Co., Ltd., its wholly-owned subsidiary was selected as one of the top 10 “Shanghai Most Aspiring Employers” at the “2019 China Best Employer Award” ceremony hosted by zhaopin.com, a leading recruitment website in China, on December 19, 2019.
