Awards & Recognition
2018
transcosmos China wins the “Call Center Outsourcing Solutions Award” by CTI Forum for the second straight year
transcosmos inc. is delighted to announce that Shanghai transcosmos Marketing Services Co., Ltd., its wholly-owned subsidiary received the “Call Center Outsourcing Solutions Award” at the “CTI FORUM 2018 Editors’ Choice Award” which was held in parallel with the “2018 CTI Forum Industry Applications and Market Analysis Theme Salon” hosted by CTI Forum on December 20, 2018.
transcosmos Korea becomes the first Excellent Award winner of the Republic of Korea Excellent Reading Culture Business Certification Program in the BPO industry
At the 5th Republic of Korea Excellent Reading Culture Business Certification Awards, which was held on October 23, 2018, transcosmos Korea, Inc., a business process outsourcing provider in the Republic of Korea and a subsidiary of transcosmos inc., was officially certified as the first in the BPO industry.
transcosmos wins “CCM Award -The Best Outsourcing Provider in China”
Shanghai transcosmos Marketing Services Co., Ltd. , a wholly-owned subsidiary of transcosmos inc. was awarded the “CCM Award – The Best Outsourcing Provider in China” at the “CCMW 2018 Annual Conference & the 14th China’s Best Customer Center Award (CCM Award) ” held in Beijing, China, on October 16, 2018.
transcosmos wins “Japan Advertising Cloud Agency of the Year” award at the Adobe Symposium 2018
transcosmos inc. is proud to announce that the company received the “Japan Advertising Cloud Agency of the Year” award in the Adobe-product sales partner-only award session at a pre-conference which was held prior to the “Adobe Symposium 2018” hosted by Adobe Systems Co., Ltd.
transcosmos again honored FIVE STAR SERVICE PROVIDER by TMALL, China’s largest online marketplace
transcosmos inc. is delighted to announce that Shanghai transcosmos Marketing Services Co., Ltd., its wholly-owned subsidiary was once again awarded FIVE STAR SERVICE PROVIDER for the second half of 2018 by TMALL, the largest online marketplace in China.
transcosmos has received the highest certification for “LINE Biz-Solutions Partner Program” for 2 consecutive years
transcosmos inc. is delighted to announce that the company is certified as a “Diamond” partner in the 2nd half of 2018, the highest certification rank for “Sales Partner” under the “LINE Account Connect” category for “LINE Biz-Solutions Partner Program”, a program run by LINE Corporation.
25 industry-leading transcosmos Korea employees receive “COPC” certification, a global standard in the customer services industry
transcosmos Korea, Inc., a subsidiary of transcosmos inc., is delighted to announce that each one of the company’s 25 all-star team members received the “COPC CSP Implementation Leader” certification after going through a “COPC(R) Best Practices for CX Operations” training class from April 23 to April 27, 2018.
The No.1 BPO player in Japan by revenue(by 2017 revenue)
transcosmos attained the top spot in Japan, ranked 10th in the Asia Pacific region and 18th in the world in the BPO market report issued by Gartner Inc. U.S.
transcosmos wins multiple awards in China for its design support services for the construction industry
transcosmos Design Development (Dalian) Co., Ltd. and Daqing transcosmos design development Co., Ltd. , wholly owned subsidiaries of transcosmos inc. , received multiple awards from various associations in China.
Magic Panda, a member of transcosmos group, received multiple awards from Alibaba Group that include The Customer Experience Excellence Award of 2018
Shandong Ya Nuoda E-Commerce Co., Ltd., a Chinese e-commerce service provider specializing in the apparel industry and a group company of transcosmos inc. has received various awards from Alibaba Group from 2017 to April 2018, that include The Customer Experience Excellence Award of 2018, the award which recognizes a company that showcased the best performance in 2017 in the customer experience category.
transcosmos won the Corporation Award for the Promotion of Gender Equality by Kumamoto prefecture
transcosmos inc. received the Corporation Award for the Promotion of Gender Equality by Kumamoto prefecture on February 8, 2018.
transcosmos China won “Integrated Call Center Solutions Award” by CTI Forum
Shanghai transcosmos Marketing Services Co., Ltd., a wholly-owned subsidiary of transcosmos inc. was awarded the “Integrated Call Center Solutions Award” at the “CTI FORUM 2017 Editors’ Choice Award Ceremony” which was held in parallel with the “2017 CTI Forum Industry Applications and Market Analysis Theme Salon” hosted by CTI Forum on December 21, 2017.
transcosmos won the “Customer Case Study Contribution” award by Works Mobile
transcosmos inc. was awarded the “Customer Case Study Contribution” at the partner conference at “LINE WORKS DAY” hosted by Works Mobile Japan Co., Ltd. on February 2, 2018.
transcosmos China won “Intelligent Business Innovation Award” by Ebrun
Shanghai transcosmos Marketing Services Co., Ltd., a wholly-owned subsidiary of transcosmos inc., was awarded the “Intelligent Business Innovation Award” for its intelligent business model and service philosophy at the “2017 Ebrun Future Retail Convention” hosted by Ebrun, a major e-commerce news media company in China.
